Top Recent Questions

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Question: How can I have the BitWine buttons on my website or blog open BitWine in a new window, instead of taking my client away from my site?

Answer: In order to have your buttons open BitWine in a new window, please add the following new attribute to the button’s html: target=”_blank”

So the code for your button will look something like this:

<img src="http://www.bitwine.com/presence/2/xxxx.gif" border="0" alt="yourusername@BitWine">

- Paul [BitWine Product Team]

Question: I am running a firewall, and whenever I try to run the BitWine Taskbar it gets stuck in the “still connecting…” status. What should I do?

Answer: Your firewall is blocking the BitWine Taskbar from connecting to the Internet. Don’t despair, there are ways to fix this.

For example, here is how you can allow the Taskbar to connect to the Internet when you are running the Norton Personal Firewall 2006 (sorry no screenshots in the forum, we will have these in the FAQ soon):

1) In the Norton Personal Firewall main page, click on “Status & Settings,” “Personal Firewall,” and then the “Configure” button in the bottom right-hand side of the page.

2) This will take you to a page called “Program Control.” On this page, find the “BitWine Taskbar” program, select it, and then press the “Modify” button.

3) This will give you a small window with a drop-down menu asking how you want BitWine to be treated by your Firewall. Select “Permit” from the menu, and then press the “OK” button.

4) This will bring you back to the Program Control page in step 2. Simply press the “OK” button, and the BitWine Taskbar should work fine with your Norton Personal Firewall.

- Paul [BitWine Product Team]

And here’s how to do the same thing in McAfee SecurityCenter 2007:

1) Click on the red “M” icon in your system tray in the lower right-hand side of your desktop. Select “Open SecurityCenter” from the menu that appears.

2) On the SecurityCenter page that appears, press the “Internet & Network” option, then “Firewall Protection,” and then the “Configure” button about two-thirds of the way down the page on the right (not the one at the very bottom).

3) On the next page, press the button to the right of the “Firewall protection is enabled” selection. This will expand that section of the page. Press the “Advanced…” button that appears on the right.

4) This will pop up a new window. In this window, select the “Program Permissions” option in the left-hand menu. Then select “BitWine Taskbar” from the “Program Permissions” list. In the “Action” section of the page, press the “Grant Full Access” option, and finally the “OK” button at the bottom of the page.

- Paul [BitWine Product Team]

Question: can I, as an Advisor, define multiple Services?

Answer: this feature is planned for the future, but for now you can do a pretty smooth workaround like this smart Advisor: http://www.bitwine.com/search?query=engelchen&=

- Paul [BitWine Product Team]