Suggestion about ratings!

3 posts, 3 voices

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Hello, I’d like to suggest that those who don’t actually hire and pay for service should not be able to rate advisors. I have a bunch of bad ratings from people who never even used my service and quit the chat before hiring. I don’t think that’s fair to advisors and it hurts my business on BitWine from actual paying clients.

Also, I’d like to be able to block such individiuals from contacting me who have no intention of paying for my service and are abusive.

Thanks for reading!

I too requested that a bad rating be removed from a non-paying skpye/bitwine caller who was requesting inappropriate services. This has not been done and the request was ignored by Bitwine support.

Hi and thanks for the suggestions – We are working on a fix to the problem. As some services are free, we can not simply remove these feedbacks. However, we plan to put them in a separate secondary section. We are still reviewing other possible solutions.

Also, we have listen to your feedbacks and added the ability to block users from ever calling you again. You now have a “block user” link on your console.